PrintVis, a business management MIS/ERP solution for the printing industry, integrates with LoyaltyLoop, a customer experience (CX) platform.
The integration automatically flows customer contacts in PrintVis for recent transactions into LoyaltyLoop, automating the feedback process. Feedback results automatically flow from LoyaltyLoop back into PrintVis, allowing users to monitor customer sentiments and act quickly.
Brandon Steele, product manager at PrintVis, said, “PrintVis consistently seeks valuable partnerships for the benefit of our customers, and our collaboration with LoyaltyLoop perfectly aligns with this commitment. By combining our expertise in print management with LoyaltyLoop’s customer engagement platform, we aim to empower print businesses with the tools they need to thrive in today’s competitive market. Together, we can help print businesses elevate their customer experience and drive sustainable growth.”
John DiPippo, owner and president at LoyaltyLoop, added, “One of our goals at LoyaltyLoop is helping printers increase their efficiency and drive their growth. The team at PrintVis share that goal, and we are proud to be their partner. By integrating our software, feedback and reviews can be gathered with virtually no effort, and monitoring customer experience metrics, like Net Promoter Score, will be at the printer’s fingertips inside PrintVis. By acting quickly on feedback that improves the customer experience, printers strengthen their business, brand, and bottom line.”
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